• call accounting system
Do you know how your employees are using your telecom
By extracting and translating data from a variety of telecom data
sources (including conventional voice, VoIP, VoFrame & VoATM), Supreme
can help you to provide valuable business reports that will help your
organization improve employee productivity, enhance network security,
optimize trunk resources, prevent telephone call abuse, and control,
allocate, and recover telecom costs.
Improves Employee Productivity: Profiles inappropriate telephone
use and tracks call center work productivity.
Enhances Network Security: Detects suspicious call patterns,
profiles telecom hacking attempts and security breaches, ensures call
security policy effectiveness.
Optimizes Bandwidth Resources: Identifies telecom bandwidth/trunk
usage by user and department, profiles inefficient telecom usage, and
helps predict telecom bandwidth upgrade needs.
Controls Telephone Costs: Creates user/department bills for
telephone usage, promoting cost-efficient, accountable, telecom use.
Helps control, allocate, and recover telecom costs, reducing costly,
Prevents Telephone Abuse: Reveals employee telephone abuse by
calls, numbers, individuals, patterns, etc., helping to enforce
telephone usage policies and avoid costly, legal liabilities.
For more information, please contact